Contact Us

CONTACT

Please contact us from the following link
for consultation and request for quotation for each product. Please feel free to contact us.

Consultation and quotation for each product
For requests, etc., please contact us from
Please feel free to contact us.

By phone
Contact Us

+84-28-3520-8144 (ext. 204)

Hours: 08:30-12:30 / 13:30-17:30 (UTC+7) weekdays

    Inquiry Detailsindispensable

    Company Nameindispensable

    Department name

    Your Nameindispensable

    Phone numberindispensable

    Email Addressindispensable

    postal code

    address (e.g. of house)

    Privacy Policy

    STEC GLOBAL VIETNAM Co. https://www.s-takaya.co.jp/sgv/ (hereinafter referred to as "the Company") has established the following policy regarding the handling of personal data on the Company's official website (). This policy will be applied upon publication of this page.

    1. scope of application

    This policy applies to the processing of personal data associated with form submissions, cookies, analytics, and anti-spam measures (e.g. Google reCAPTCHA) on our site. Our site is for catalog display only and does not provide cart/payment/membership functions.

    2. administrator and contact information

    Data Controller: STEC GLOBAL VIETNAM Co.
    Location: 10th Floor, The Nexus Building, 3A-3B Ton Duc Thang, Sai Gon Ward, Ho Chi Minh City, Vietnam
    Inquiries: Please use the "Contact Us" form on our website.

    3. information to be obtained

    3.1 Contact Information

    Name, company name, title, email address, phone number, inquiry, and attachments (optional).

    3.2 Technical Information

    IP address, browser information, browsing URL, device/session identifier, cookies, etc.

    3.3 Sensitive Information

    In principle, we do not acquire sensitive information. When necessary, we will clearly state the purpose and obtain clear consent in advance.

    4. purpose of use

    (1) Inquiry response and contact

    (2) Site operation, security and fraud prevention

    (3) Direct marketing, if and only if implemented, will be based on prior consent (consent may be withdrawn at any time).

    5. handling of personal information on the inquiry form

    (1) Legal basis: To answer and respond to the contents of your inquiry, we will process the information to the extent necessary for the performance of the contract/pre-conclusion procedures.

    (2) Scope of use: The information will be used only for the purpose of responding, scheduling, troubleshooting, etc., and will not be diverted to marketing without consent.

    (3) Shared: Provided to contractors (hosting, maintenance, email, etc.) as necessary for operational purposes at a minimum.

    (4) Retention: Retained only for the period required to achieve the purpose or required by law, and then deleted or anonymized.

    (5) Security control: Measures such as access control, minimum authorization, encryption where necessary, log management, etc. will be taken.

    6. use of cookies, etc. (consent)

    We use Complianz to manage consent: cookies are classified as mandatory (basic operation) / analytical (Google Analytics 4) / protective (Google reCAPTCHA) and analytical and protective are only activated after your consent. You can change the granting or revoking of your consent at any time via the consent banner (or consent settings) displayed. If you do not consent, no information will be sent to GA4 and reCAPTCHA.

    7. sharing and provision to third parties

    We do not sell personal data. Third party provision is limited to (i) contractors necessary for site operation (hosting, maintenance, email, etc.), (ii) authorities required by law, and (iii) Google (independent administrator of the reCAPTCHA).

    8. storage and cross-border transfers

    Our site servers are located in Japan. Since the storage and processing of information falls under the category of out-of-country storage and processing, we take appropriate protective measures such as obtaining consent and conducting transfer impact assessments, etc., as necessary.

    9. your rights

    You may request disclosure, correction, deletion, withdrawal of consent, or restriction/objection to processing. Please contact us using the "Contact Us" form. We will respond within a reasonable period of time after confirming your identity.

    10. personal data of children

    We do not knowingly collect personal data from persons under the age of 16. If processing is necessary, we will obtain the consent of the individual and their legal representative, depending on their age.

    11. response to accidents

    In the event of a personal data breach, we will promptly ascertain the facts and risks and notify the competent authorities and, if necessary, the individual concerned in accordance with the law.

    12. revision

    Any revision of this policy will be notified on this page and will be applied after the revision.

    Appendix: Cookies (simplified)

    Required: WordPress (session, etc.)

    Analysis: Google Analytics (only after consent)

    Protection: Google reCAPTCHA (only after consent)

    Cookie names and retention periods will be determined based on scan results after production installation.